Effective Date: 31/01/2025

 

At Magic Touch Promotions, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect from users of our website (the "Site") and how we use, share, and protect that information. By using our website, you agree to the collection and use of information in accordance with this policy.

 

1. INFORMATION WE COLLECT

We collect different types of information in order to provide and improve our services:

 

A. Personal Information

When you visit our website, contact us, or make a purchase, you may provide us with personal information, including:

• Contact Information: Name, email address, phone number, postal address
• Payment Information: Credit/debit card details, billing address (for transactions)
• Account Information: Username, password, and other information required to set up an account

 

B. Non-Personal Information

We may collect non-personal information automatically as you interact with our Site. This information helps us improve our services and user experience and may include:

• Browser and Device Information: Browser type, device type, operating system, IP address, and other device-specific identifiers
• Usage Data: Pages visited, time spent on each page, referring URL, and interaction with the website's content
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity and improve our services. You can control the use of cookies through your browser settings.

 

2. HOW WE USE YOUR INFORMATION

 

We use the information we collect for the following purposes:

• To Provide Services: To process orders, communicate with you about your purchases, and manage your account.
• To Improve User Experience: To personalize content, enhance website functionality, and optimize the user interface.
• Marketing and Communication: To send promotional emails, newsletters, and offers (with your consent).
• Security and Fraud Prevention: To detect, prevent, and address security threats, fraud, or illegal activities.
• Compliance: To comply with legal obligations or resolve disputes.

 

3. SHARING YOUR INFORMATION

 

We respect your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, payment processors, and other service providers who assist us in operating our website and conducting our business. These third parties are obligated to protect your information.
• Legal Compliance: We may disclose your information when required to do so by law or in response to a legal request (e.g., subpoena, court order).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner as part of the transaction.

 

4. DATA SECURITY

 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we implement security protocols, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

 

5. YOUR RIGHTS & CHOICES

 

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: You can request access to the personal data we hold about you and request that it be corrected if inaccurate.
• Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if required for legal purposes).
• Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us at enquiries@magictouchpromotions.com

 

6. COOKIES & TRACKING TECHNOLOGIES

 

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to recognize your preferences, improve site performance, and analyse site usage.

You can manage cookies through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of the Site.

 

7. THIRD-PARTY LINKS

 

Our website may contain links to external sites or services that are not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any third-party sites you visit.

 

8. CHANGES TO THIS PRIVACY POLICY 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this policy periodically for any updates.

 

9. CONTACT US

 

If you have any questions or concerns about this Privacy Policy, please contact us:

 

Magic Touch Promotions
Email: enquiries@magictouchpromotions.com
Phone: 01793 521500
Address: Unit 3 Newcombe Drive, Hawksworth Industrial Estate, Swindon, SN2 1DZ